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to your customer account
You can manage your subscription plan directly from your customer account.
There, you can easily make any changes you want to your subscription plan: add/remove/change your products, change how often they're delivered, postpone your next delivery date, change your delivery method or address, modify your payment method, and even unsubscribe instantly all together.
Postpone your next shipment
Running low on wet food or have too much stock? You can easily move the shipping date of your next delivery forward or backward!
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Change delivery method
You can change your delivery method from one order to the next if you’d like: home delivery, pickup at a pickup point, or in-store pickup—choose the option that works best for you!
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Change your delivery address
Going on holiday with your cat, moving house, or just looking to change your delivery address? Do so straight from your customer account!
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to make a change to your subscription plan?
If you want to change your subscription plan, simply log in to your customer account.
You can make changes to your subscription plan as many times as you want and whenever you want (up until midnight the day before your subscription renews).
any other questions?
Contact us via our contact form or book a support appointment!
Our Cat Moms are here for you and will reply to all your questions in no time.